CSRA is seeking an experienced Storage & Backup Engineer to join our highly functioning IT consulting team supporting the scientific research environment at the National Human Genome Research Institute (NHGRI). In this role, you will have the opportunity to work across a wide breadth of storage and backup technologies, collaborating with all areas of the IT infrastructure team; as well as providing true IT consulting / expertise to our customers in order to engineer best practice solutions.
In this role, you will support IT infrastructure storage/ backup needs; Isilon and 3Par storage environment leveraging Linux/UNIX/HPC, Windows OS and multiple databases (SQL/ Oracle); EMC Networker, EMC Data Domain and Quantum library backup environment. Expansive EMC Networker, EMC Data Domain and Quantum library experience is required. The preferred candidate will possess strong analytical and decision-making abilities; conduct stakeholder briefings and participate in technical cross-functional meetings; strong commitment to process, understands change and configuration management principles in support of a validated environment. You will also collaborate with multiple Data Centers and OS [Linux/ OSX/ Windows] as well Oracle/ SQL DBAs and associated project managers. This is a customer service focused environment with the business needs of a scientific environment, mandating high reliability and 24 x 7 up time.
Position is for full time employment with CSRA and will be based at our customers office located at 5635 Fisher Lane, Suite 1400; Rockville, MD. Offers a flexible schedule Monday through Friday around core business hours.
•Responsible for configuration, layout and performance tuning of storage infrastructure.
•Responsible for storage infrastructure system management including capacity planning, snapshots, performance monitoring/ tuning, security management, etc
•Provide infrastructure support for projects including planning, installations, configurations, and upgrades; work with requisite teams to ensure smooth project deployments through completion
•Plan, recommend and implement strategies around attached storage and load balancing
•Setup and maintain fiber channel switches
•Insure backups are in place using EMC Networker configured with EMC Data Domain and Quantum i6000 tape library as target storage
•Participate and adhere to change management processes
•Customer Service Focus; experience discerning/ balancing business need (support Science) with allied enterprise reliability and “up-time” requirements. Resolve escalated ticket issues, collaborating with desktop support services; manage/ provide Tier-2/3 assistance following incident management best practices (ITIL)
•Design and implement disaster recovery plans; implement associated backups (EMC NetWorker)
•Actively monitor IT maintained systems with monitoring tools such as Check_mk and Nagios
•Be available as may be required to support monitoring alerts after hours
•Rack/ stack servers and network equipment
Required Skills and Experience:
•6+ years IT experience (to include a min of 4+ years storage / backup)
•Solid hands-on experience with EMC Isilon
•In depth understanding of protocols to include NFS and SAMBA
•Experience with Data Domain for backup, RAID Inc, Brocade and Cisco technologies for SAN
•Demonstrated documentation capabilities (such as using Visio and portal applications such as wiki)
•Working knowledge of Linux (Scientific Linux, CentOS), Windows, and OSX multi-platform operating systems
•Strong troubleshooting abilities
•In depth understanding of one or more storage technology fields (Fiber Channel SAN, SAS, iSCSI, or FCoE) as well high speed interconnects (InfiniBand, 10GigE, etc)
•Understanding of virtualized environments
•Ability to earn/ hold Public Trust suitability
•Excellent interpersonal communication skills
•Proactive, polished communication (verbal/ written) skillset
•Ability to manage scope and schedule for multiple project priorities
Desired skills and experience:
•Bachelor's degree in Computer Science, Information Systems, Engineering is a plus; equivalent professional experience may be considered in lieu of degree
•EMC Isilon Certified Storage Professional (ICSP) is preferred. CSRA offers strong benefits for training and development and can help you obtain this certification or others of interest.
Please go to our CSRA Careers site and apply to job # RQ10210 or via this link: https://www.csra.com/careers/rq10210-storage-backup-engineer-emc-isilon-data-domain-raid-inc-brocade-and-cisco